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PRIVACY POLICIES

Last updated : January 30, 2025

At Studio Dua, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information as described in this policy.​

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We encourage you to read this carefully. If you have any question, please contact us.

1. INFORMATION WE COLLECT

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We collect the following types of personal data when you interact with our website or purchase products from us:

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  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit card details or other payment methods used for transactions.

  • Usage Data: Information about how you interact with our website, including IP addresses, browser type, and pages visited (via cookies and tracking technologies).

  • Marketing Data: Preferences for receiving marketing communications or promotional offers.

2. HOW DO WE COLLECT INFORMATION

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We collect your personal data in the following ways:

  • When you provide it directly: By signing up for an account, making a purchase, subscribing to our newsletter, or contacting us.

  • Automatically through website tracking technologies: Cookies and analytics tools collect usage data when you browse our website.

  • From third-party services: If you interact with Studio Dua through social media or payment processors, we may receive some data based on your privacy settings with those platforms.

3. HOW DO WE COLLECT YOUR CONSENT

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When you provide us with personal information to complete a transaction, verify your payment, place an order, or sign up for marketing emails, you consent to our collection and use of that information for those specific purposes.

We also ask for explicit consent in the following cases:

  • Marketing & Promotional Emails: You will be required to opt-in before receiving marketing communications.

  • Cookies & Tracking Technologies: Our website will ask for your consent before storing non-essential cookies on your device.

4. HOW DO YOU WITHDRAW YOUR CONSENT 

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If you change your mind after opting in, you can withdraw your consent at any time by:

  • Adjusting cookie settings: You can modify cookie preferences through your browser settings or by clicking the cookie settings link on our website.

  • Requesting data deletion: Contact us at contact@studio-dua.com to request deletion of your personal data.

5. COOKIES AND TRACKING TECHNOLOGIES ​

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We use cookies to enhance your browsing experience. Below are the types of cookies we use:

    

  • Strictly Necessary Cookies: Required for website functionality.

  • Analytics Cookies: Help us understand website traffic and improve performance.

  • Marketing & Advertising Cookies: Used to show relevant ads based on browsing activity.

  • Functional Cookies: Remember preferences for an improved your experience.

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You can control or delete cookies via your browser. We obtain your consent to use cookies where legally required. you can manage preferences at any time by adjusting your browser settings.​

6. THIRD PARTY SERVICES

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To enhance your experience and ensure seamless services, we work with trusted third party providers for functions such as: secure payment processing, efficient order fulfillment and delivery, website performance analysis, personalized marketing interactions.

These partners operate under struct confidential agreements and adhere to data protection standards, using the information solely to facilitate their services in connection with our platform.

7. YOUR DATA PROTECTION RIGHT​​

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Depending on your location, you have the right to:

  • Access your data, request a copy of your personal information.

  • Correct inaccuracies.

  • Delete your personal  data.

  • Restrict processing. Limit and disclosure  of personal information.

To make a request, please contact us at contact@studio-dua.com.

8. DATA SECURITY AND RETENTION​

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We take reasonable measures to protect your personal data from unauthorized access or loss, including:

  • Secure encryption during data transmission.

  • Limited access to personal data for authorized personnel only.

  • Compliance with industry-standard security protocols.

We retain your data only as long as necessary to fulfill business or legal requirements. Once no longer needed, we securely delete it.

9. COMPLIANCE WITH DATA PROTECTION LAWS 

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Studio Dua is committed to protecting your privacy and ensuring compliance with global data protection laws, including:

  • General Data Protection Regulation (GDPR) – Applicable to customers in the European Union, ensuring transparency, consent, and the right to access, modify, or delete personal data.

  • California Consumer Privacy Act (CCPA) – Provides rights to California residents, including opting out of the sale of personal data.

  • Indonesia’s Personal Data Protection Law (PDP Law) – Regulates how personal data is collected, processed, stored, and shared in Indonesia.

10. INTERNATIONAL DATA TRANSFERS

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Since Studio Dua operates worldwide, we may process data from customers outside of Indonesia. If you are located in the EU, California, or any other country with strict data protection laws, we ensure that any international data transfers comply with applicable regulations.

11. POLICY UPDATES​

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

12. CONTACT US​

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If you have any questions or concerns regarding this Privacy Policy, please email us at contact@studio-dua.com.

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